Once you've selected a Tail model to customize from our online store “wolf-studio.fr”, it's time to choose your fur colors and enter the corresponding “REF:” in the product data sheet. These references will enable you to personalize every detail of your creation.
Each fur has its own “REF:” reference. It is important to enter these “REF:” in the product data sheet, assigning each drawing number to a specific reference.
Example :
Color 1 : REF : Z12
Color 2 : REF : 01
We work with two renowned partners for our color index: furs made in the USA and furs made in the UK.
All the fur options shown below belong to the “SHAGGY” category, all having similar hair textures so they can be harmoniously combined.
You can combine American and English furs to personalize your product, as their appearance is very similar. However, for optimum results, we recommend that you choose your “REF” from the same catalog. This will ensure perfect visual and tactile uniformity.
Once you've chosen your furs and selected them in the product data sheet, it's time to personalize the components of your fastener by choosing the strap color and fabric design you like.
Each fabric and strap has its own “REF:” reference. It is important to enter these “REF:” in the product data sheet, assigning the diagram indications to a specific reference.
Example :
STRAPS : REF : W14
FABRIC : REF : X9
We work exclusively with French partners for our “REF” straps and fabric.
PAYMENT :
Once you've filled in the product details, all you have to do is confirm your order. Payment is simple and secure, and is made exclusively via our website www.wolfstudio-shop.fr🐾
We offer several payment methods to ensure a smooth, hassle-free experience.
Once payment has been confirmed, our workshop will get to work bringing your product to life!
KEY STEPS :
1️⃣ Order validation :
Within 72 hours, a member of our team will contact you by e-mail to validate the visual of the order.
This visual must be confirmed within 72 hours so that we can start production. You will find an example of a visual opposite.
EXCEPTIONAL CIRCUMSTANCES :
In rare cases, delays may occur due to sudden stock shortages at our suppliers for certain fur references. Should this happen, we will keep you informed within a maximum of 3 weeks after validation of the order. In this case, the manufacturing lead time could reach a maximum of 5 months. We always do our best to deliver quickly, while guaranteeing the quality of our creations.🐺✨
During this waiting period, you can contact us at any time: our team will be happy to answer your questions and keep you informed of the progress of your order.
We're thrilled to be creating the accessory of your dreams and can't wait to send it to you as soon as it's ready. With your new Tail, you'll be able to feel closer to your character than ever before. 🐺✨
2️⃣ Manufacturing and shipping :
From the moment the order is validated, the manufacturing lead time is 60 days to 120 days maximum. Each product is created by hand with care and attention to detail by our team of Wolfs.
